Contact Information

Contact us via one of the FOUR quick and easy methods:

1. CALL the Nova customer care team:

Our licensed pharmacists are here for you every Monday – Friday from 8am till 6pm
CALL: +603-31413181

2. WHATSAPP: Text the Nova customer care team:

Text CHAT to +6013-3569832 to chat with our licensed pharmacists by WhatsApp.

By texting CHAT, you consent to receive text messages (including automated and marketing messages) from or on behalf of Nova at your mobile number provided. Consent is not a condition of any purchase.

Text STOP to end your chat.

We’re available to respond every Monday – Friday from 8am till 6pm BUT text us anytime and we’ll get back to you! If it’s urgent, give us a call!

3. Email Us:

We look forward to helping you with your inquiry. While not as quick as Facebook Live Chat, we respond to email messages in the order that they are received, and will respond to your email as quickly as possible.
Email: eshop@nova.com.my

4. Facebook Messenger:

Like us on Facebook, and ask your question right now with our licensed pharmacists team.